How do you know if your furnace is ready for the winter?

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How do you know if your furnace is ready for winter?
Rusell’s Heating, Cooling, Plumbing & Electric can tell you!

A heat exchanger is the unit within your furnace that heats the air that flows through your ducts to warm your home. As the heat exchanger continually expands when heated and contracts when cooling, the metal can get fatigued over time.

When this happens, gasses that would normally escape up the flue to be vented outside will burn inside your furnace instead, potentially releasing carbon monoxide, sulfur dioxide, and nitrous oxide into your home. This could result in homeowners experiencing frequent headaches, ongoing flu-like symptoms including nausea, nose and eye irritation, dizziness, disorientation, sleeplessness, and in severe cases, even death.

That’s one reason why every home should always have a properly functioning carbon monoxide detector standing guard. It’s also why you should have your furnace checked regularly by a professional HVAC (heating, ventilation and air conditioning) company like Russell’s. Russell’s is an award-winning company that has been providing Coastal Virginia homes with quality heating and air conditioning services since 1977.

Why should you count on Russell’s? They are highly trusted by thousands of families in the area based on their expertise and customer service. If you are experiencing issues with the heating, cooling, plumbing, or electrical work in your home, it needs to be taken care of right away. Russell’s guarantees they will make it to your home the same day you request service of your service call is free*.

“Routine maintenance on your air conditioning unit is important because it saves you money and helps avoid unexpected mechanical failure issues in the future,” says Buddy Smith, branch president of Russell’s Heating, Cooling, Plumbing & Electric. “When it comes to your furnace, you’re not only talking about saving money and avoiding breakdowns, you’re also getting into safety issues.”

Numbers from the Centers for Disease Control and Prevention (CDC) show an average of 430 deaths per year happen in the United States from unintentional, non-fire-related carbon monoxide poisoning, which is why it’s important to have your furnace inspected annually.

“Sometimes a heat exchanger can look cracked or broken when it’s actually not damaged,” says Smith. “It can be tough to diagnose without pulling the entire unit out and inspecting it, so sometimes those issues go undiagnosed. That said, if someone tells you your heat exchanger needs to be replaced, it’s a good idea to get a second opinion to double check. That’s why we offer free second opinions.”

According to Smith, 99 percent of high-ticket item diagnoses are correct, but maybe the way the issue or repair was presented to the customer didn’t inspire confidence in making the repair, which is why a second opinion is important.

“We do an excellent job of inspiring confidence and building rapport with consumers,” says Smith. “In fact, a lot of times when we’re called out to provide a second opinion on a high-ticket repair, the customer ends up working with us to make it happen.”

To schedule your inspection or second opinion check, visit

Russell’s Heating,Cooling, Plumbing & Electric

757.424.1000 •

* Standard service call fee is $72.95. This fee will be waived if we are unable to make it to your home on the same day you request service. Repairs cost extra but you get to save 72 bucks if we can’t get there today! Applies to residential properties only.

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